Privacy Policy
You are accessing the website GLORIAUMS TRADE LINK with a web address of www.gloriaums.com. By using this website, you are agree to be assured by the following privacy policies. In case you do not request to accept the course of action in this privacy statement, you must immediately conclude using this website and its services.
This policy may be changed from time to time by updating this page. You should check this page time to time to ensure that you are aware of all the changes.
If we ask you to provide any personal information by which you can be identified when using this website, we promise that it will be used in accordance with this Privacy Statement.
To begin, GLORIAUMS is an online business that operates from Indore (Madhya Pradesh).
Whenever you provide your personal information, you can allow www.gloriaums.com and the administration of this web property to use your information for the following purposes:
- To contact you, as a client of the Website
- To process your orders
- To grant you access to certain contests, giveaways or promotional activities
- To send you non-commercial or administrative notifications (regarding changes to the Website or your user account for instance)
- To send you news about offers, price discounts or other commercial information regarding www.gloriaums.com or any other third parties, with whom www.gloriaums trade link has a business relationship.
What types of Data do We Collect and How do We Use it?
- Website Activity: Data about your browsing activity on our website
- Device and browser information: Technical information about the device or browser you use to access our website. For example, your device’s IP address, and (in the case of mobile devices) your device type and mobile device’s unique identifier.
- Contact Information: In case you provide your name, email address, address or phone number
- Account Information: If you open an account, we will collect your username, password and other information needed to open and access your account
- Customer Service Information: The information you provide including survey responses and contact information
- Third-party information: Additional information from third party sources where we have the rights to do so
Why We Collect This Information?
- To understand you better and display ads relevant to your taste
- Troubleshoot problems
- Deliver targeted marketing to you
- Contact you by email or phone about your account or our services including to market our services to you
Personalization
GLORIAUMS TRADE LINK stores your personal information in order to send you notifications about your user account on www.gloriaums.com, to inform you about the status of your orders and to evaluate the quality of the products and services that are being provided to you.
The rules and regulations regarding the use of the information requested from you during online payment are covered by the terms and policies of the payment processing services and www.gloriaums.com or the administration at GLORIAUMS TRADE LINK will neither request, nor store any information regarding your card.
If you have questions regarding our Privacy Policy, please contact us by using the dedicated contact page or emailing us at connect@gloriaums.com.
Shipping Policy
Delivery and Shipping Policy WITH LOGISTIC PARTNER NAME AND TAT (TURN AROUND TIME)
We normally despatch all our orders within 48-72 hours of receiving the order. We deliver the products throughout the world using our logistic partners Delhivery, DHL, Blue Dart, Speed Post, and for domestic delivery using established Local Couriers depending upon the destination. Depending on the geographic location of the customer it may take about 3 to 12 working days to deliver the product to the customer door.
The shipping time mentioned anywhere on the website are approximate and we cannot guarantee them. Customers are recommended to place an order early on if they have a deadline to meet. Apart from the shipping time, in case the product has to be tailored to meet the customers requirement, it shall need time for production, which varies from 15 days to 20 days depending on the production requirement and quantity ordered.
The following conditions are applicable for shipping within India
- No Free shipping unless otherwise stated during an offering on the website.
- Shipping charges as applicable shall either be there on the site or intimated to the customer if required at the time of placement of order.
- Delivery Time: 10:00 AM – 5:00 PM (IST) during Business Days i.e., Monday to Friday only.
- We appreciate our customers buying during Holidays, and we make all efforts to ship the goods during Holidays, but we do not guarantee shipping or deliveries during public holidays.
- Express shipping charges would be additional and free shipping would not be applicable for Express shipping requests.
- Request our customers to plan their shopping & delivery in advance to avoid delays.
Mandatory Requirements for shipping
Customers are responsible for providing Shipping details which should include Proper Name, address with City / State/ Country, Postal code, Land Marks if any and also Telephone numbers with an alternate numbers to ensure proper delivery.
GLORIAUMS TRADE LINK will make all efforts to deliver your purchased items in minimum time possible, but we will not be responsible for any Loss/damage due to natural calamities, accidents, mistake by shipping service provider. GLORIAUMS TRADE LINK shall and cannot be liable for any damages/loss due to lack of proper shipping information.
At the time of delivery, if you are not available to receive the parcel, the courier company would get in touch with you to arrange for re-delivery or you can pick it up from their office location. In case if you have provided the office address, due to security reasons products might get delivered at the security desk itself, so please make sure you (are aware of this) & check with the security desk.
We do not take responsibility for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.
Return Policy
We at GLORIAUMS TRADE LINK (www.gloriaums.com) believe in providing a delightful experience to our customers. We serve you with the best Products. Nevertheless if you didn’t find your stuff amazing, we ensure you a hassle free and easy return policy.
We feel sorry that your order didn’t work out for you but we ensure that there are no regrets. You can return your product and earn for your next order a store credit from us. Your store credit comes with the power of being used at any time in the future and for any product on GLORIAUMS TRADE LINK (www.gloriaums.com).
Godown Address: Plot No. 46, Row No. #3, Behind “SGSITS Engg. College”, Vallabh Nagar, INDORE – 452 003, Madhya Pradesh, INDIA | Connect Us: +91 808 5005 808
Please Note
- You must inform us about your return within 24 hours from the date of received. Mail us about your concerns at connect@gloriaums.com or WhatsApp at +91-8085005808.
- If the product you receive is damaged or not up to the mark your quality expectations, drop in a return request and send us at given above address.
- The shipping address/return address of GLORIAUMS TRADE LINK should be clearly mentioned on the package to be returned and in complete detail.
Refund Policy
Gloriaums Trade Link will refund product amount, which you have paid at the time of order palced. After receiving the product we shall check the product, if everything is ok, than we will make the payment 7-8 working days in your bank account.
You have to send us cancelled cheque of your bank account at connect@gloriaums.com.