Privacy Policy
You are accessing the website GLORIAUMS TRADE LINK at www.gloriaums.com. By using this website, you agree to the following privacy policies. If you do not accept them, please stop using the site immediately.
This policy may change from time to time. Please check this page periodically for updates.
Information We Collect
- Browsing activity on our website
- Device/browser details (e.g., IP address, mobile type)
- Contact details (name, email, phone, address)
- Account information (username, password)
- Customer service messages or survey responses
- Third-party data if authorized
Why We Collect Data
- To process your orders and respond to queries
- To send service-related notifications
- To send promotional and marketing offers
- To personalize your experience
Note: We do not store or request your card/payment information. All payments are handled securely via third-party processors.
Contact: connect@gloriaums.com
Shipping Policy
Orders are dispatched within 48–72 hours. Delivery may take 3–12 working days, depending on location. We use Delhivery, DHL, Blue Dart, Speed Post, and local courier partners.
Shipping Terms
- No guaranteed deliveries on public holidays
- No free shipping unless mentioned in offers
- Express shipping is chargeable
- Delivery hours: 10:00 AM – 5:00 PM (Mon–Fri)
Customer Responsibilities
- Provide full and correct shipping details
- Be available at the given delivery address
- We are not liable for courier delays or incomplete addresses
Return Policy
We offer a hassle-free return policy. If you’re not satisfied, we provide store credit for future purchases.
Return Guidelines
- Inform us within 24 hours of receiving the product
- Send return to: Plot No. 46, Row No. 3, Behind SGSITS College, Vallabh Nagar, Indore – 452003
- Email: connect@gloriaums.com | WhatsApp: +91-8085005808
Refund Policy
We refund the full amount paid at the time of ordering if the return is accepted after inspection.
Refund Steps
- Return is inspected for approval
- Refund processed within 3–4 business days
- Send cancelled cheque to: connect@gloriaums.com